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Services

Scalable Engagement Tiers to Fit Your Budget and Ambition

Whether you're just beginning your transformation journey or ready for a complete overhaul, the Library of the Future Framework offers scalable engagement tiers to meet your needs and budget. Start with a free assessment to understand your current maturity, then choose the level of support that's right for you.

Our Service Tiers

Tier 0

Free Baseline Assessment

R0

Best for: Initial health check

  • 20-minute online assessment
  • Instant automated report
  • Overall maturity score and stage
  • Radar chart across 8 areas
  • Gap analysis
  • Service tier recommendation
Take the Free Assessment

Tier 1

Diagnostic Report

R25,000 – R50,000

Best for: Libraries wanting deeper insights

  • 3–5 stakeholder interviews
  • Expert validation of self-assessment
  • Peer benchmarking
  • Root cause analysis
  • 30–50 page Diagnostic Report
  • Prioritised action plan with timeline
  • Cost estimates for key initiatives
  • 60-minute leadership presentation
Book a Diagnostic Report

Tier 2

Minimalist Strategy

~R145,000

Best for: Libraries ready to plan but budget-conscious

  • 5–8 stakeholder interviews
  • Full-day Vision Workshop (10–20 participants)
  • Workshop materials and summary report
  • 20–30 page Strategic Plan
  • 3-year roadmap with milestones
  • KPIs and metrics framework
  • Implementation governance structure
  • 60-minute leadership presentation
Book a Minimalist Strategy

Tier 3

Comprehensive Engagement

R250,000+

Best for: Libraries undergoing significant transformation

  • 10–15 stakeholder interviews
  • Full-day Vision Workshop (15–25 participants)
  • 30–50 page Strategic Plan
  • 30–40 page standalone AI Strategy
  • Restructuring Plan with org chart and role descriptions
  • Upskilling Programme design
  • 6 months implementation support
  • Quarterly progress reports
  • Final implementation report
  • 60-minute leadership presentation
Book a Comprehensive Engagement

Tier 4

Full Transformation Partnership

R500,000+ (project-based)

Best for: Libraries undertaking full transformation

  • All Tier 3 deliverables
  • Custom training programme delivered (7 modules)
  • Training evaluation
  • Communication strategy
  • Change management plan
  • Baseline, mid, and end assessments
  • Impact report
  • Case study
  • Sustainability plan
  • Handover documentation
  • 6–8 quarterly progress reports
  • Ongoing advisory support
  • PMO support
Book a Full Transformation Partnership

Compare Our Service Tiers

Comparison of Free through Tier 4 service inclusions
AspectFreeTier 1Tier 2Tier 3Tier 4
FeeR0R25k–R50k~R145kR250k+R500k+
Automated Report
Expert Validation
Stakeholder Interviews3–55–810–15Comprehensive
Vision Workshop
Strategic Plan
AI Strategy
Restructuring Plan
Implementation Support6 monthsOngoing
Training Delivery
Impact Evaluation
PMO Support

How We Recommend Your Tier

  • Overall Score 4.0+

    Tier 1 or Tier 2 (leader, validate excellence)

  • Overall Score 3.0–3.9

    Tier 1 or Tier 2 (well-positioned)

  • Overall Score 2.0–2.9

    Tier 2 or Tier 3 (need structured plan)

  • Overall Score Below 2.0

    Tier 3 or Tier 4 (urgent intervention)

Your Path to a Library of the Future

  1. Step 1

    FREE Assessment

    R0

    Self-serve baseline, radar, and gap analysis in about 20 minutes.

  2. Step 2

    TIER 1 Diagnostic Report

    R25k–R50k

    Expert validation, interviews, and a prioritised action plan.

  3. Step 3

    TIER 2 Minimalist Strategy

    ~R145k

    Vision workshop and a 3-year plan for budget-conscious libraries.

  4. Step 4

    TIER 3 Comprehensive

    R250k+

    Strategy, AI, restructuring, and six months of implementation support.

  5. Step 5

    TIER 4 Full Transformation

    R500k+

    Multi-year partnership with training, PMO, and impact evaluation.

Frequently Asked Questions

Not Sure Which Tier Is Right for You?

Start with the free assessment. You'll get a personalised tier recommendation in under 20 minutes.